11th to 17th February 2021 is the Chinese New Year holiday. To ensure the quality of post-sale service, the customer service team will be on duty 24 hours during the Chinese New Year holiday to provide business consulting, technical support and post-sale operation and maintenance services.
User can submit request through support ticket, our customer service team will reply with it within 1 hour. In addition, in order to avoid your server overdue suspension, please arrange for a renewal fee in advance.
Megalayer will suspend the hardware changing service in the Hong Kong data center from February 11th to 13th and resumed normal on February 14.
Thank you for your support to Megalayer and wish you a happy Chinese New Year.